Website Visitor To Lead Life Cycle

Enterprise-Level Visitor Tracking

Home

Sitemap

Contact

Live Chat

Navigate To:

Home > Archived Pages > Convert Visitors

Related Links

Sales Lead Integration

Event Email Alerts

Login:
Password:

Remember Me
Forgot Your Password?

Website Visitors Converted From Lead To Customer

Turning Web Visitors Into Customers

Turning web traffic into new customers is the goal of most sites. All websites, good or bad, generate a lot of valuable data which if collected, and studied, will tell a story. Collecting the data is where mviSPY starts. mviSPY collects and presents analytical data that focuses attention on what must be improved and what is working well. mviSPY supplies the site owner the clues necessary to learn how to improve their site and accelerate its performance.	mviSPY produces real-time data that can be monitored from your computer. This data is produced within seconds after a visitor enters your site. We instantly research the IP address for that the visitor used and look up the owner name and address which is then displayed on the screen. This is but the first step in collecting all the valuable information about that visitor.	mviSPY has the capability to proactively launch a live chat session or trigger an event (which dispatches an email) when a significant event occurs within your site. Live Chat and other mviSPY tools encourage immediate action and can generate discussions with visitors which in tern, promotes better interaction. This creates a positive impression to visitor and lets them know that someone is monitoring your site 24/7.

Identify Prospects On Your Site
Through mviSPY's data collection mechanism, you can now detect the visitors IP and from that that, look up what company is viewing your website. By reviewing the visitor's time on site, the pages that they viewed and whichever products/services caught their attention, you can determine if this is a good prospect for your sales staff. Since you know the company that demonstrated interest you can take the action you deem appropriate. mviSPY provides additional company information though the use of the Jigsaw link on all visitor detail pages.

Assistance Via Live Chat
Live chat provides your visitors a way of inquiring about the information on your site. Also, Live Chat allows your sales staff to proactively engage the visitor that have remained on your site. Visitors prefer to get information via a real person rather than hunt around or reading pages of content. Once in a chat session, you can determine if the visitor is a good prospect by utilizing mviSPY's real-time data which is readily available. mviSPY enables your web site visitors to request live chat sessions at any time while they are on your site in addition to allowing you to proactively engage visitors

Online Lead Capturing
mviSPY offers several methods to capture leads in real-time on your website. Whether the visitor fills out a form, or views a certian number of pages, or just remains on the site for a certain amount of time, mviSPY can trigger events based on the behavior of that visitor. Once these 'events' take place, the data for those visitors can be automatically loaded into a CRM system.

Real-Time Data Inserted into CRM
The visitor actions and their visit data by company are streamed into the CRM in real-time. Based on the number of inserts received, you will know if there is an increase or decrease in the amount of interest on your site. A CRM can match the tracking information collected by mviSPY and correlate that to meetings and other events with the visits of your lead. The contacts history, combined with the visits, will allow you to better understand their needs and interests, allowing you to improve your marketing/sales efforts.

Analyze leads

The goal of your emails, telephone calls and letters to your prospects is to improve your lead handling and to take your leads from visitor to prospects and ultimately to customer. With mviSPY all contact

history is registered in the sales lead tracking system (CRM) and this communication can be collected and reviewed to match the response

displayed on the website. You will be able to analyze visually the

effectiveness of your marketing and sales efforts by the actions and responses of your visitors.

Support General FAQ Billing and Payment FAQ Glossary	Free Trial Signup Form Terms and Conditions Disclaimer	Company News Contact Us Partners	Pricing Resellers Pricing Calculator Multi-Site Discounts
Copyright ©2010 MVI Solutions. All Rights Reserved.